President's Message

Welcome to NCAHQ!

Message from the President 

Happy New Year!!!

It has been an honor and a privilege to serve the NCAHQ membership as the President for the 2017-18 term.  Working alongside a dedicated Board of Directors, who are focused on providing value to the membership and taking the association to the next level, has been a pleasure.  Together, we leverage our diverse backgrounds to achieve NCAHQ’s mission to promote excellence, professionalism and continuous improvement in healthcare quality.  Our goal is to enhance the value to our members and to meet and exceed their needs.  As a result, we are happy to announce that going forward, NCAHQ will offer at least 4 webinars annually, FREE of cost to the members.  Each of these webinars will be approved for 1 CPHQ credit through NAHQ. 

Members, overwhelmingly, agreed to a $15 increase in the membership rate to accommodate the 4 webinars at no charge.  All renewals starting January 2018 will be at the new rate of $75 for individual membership and $45 for Retiree/Emeritus and Student Membership and will include access to the 4 educational webinars. For those who have already joined/renewed at the previous rates, you’ll be grandfathered in to get access to the 4 free webinars.  As a Board we take very seriously the cost constraints in healthcare and the consequent limitations this poses to our members.  Our membership rate has stayed the same for over 5 years and we couldn’t justify an increase without additional value coming your way.  Access to these free webinars is an automatic savings of $60 to each of you.

As healthcare continues to change and new trends emerge, the role of the quality professional will become more challenging.  The association is here to support you and serve as a resource as we navigate these changes, together.  If you are a current member, I encourage you to share your experience with a co-worker so they too can reap the benefits of membership.  The annual conference is on the horizon and once again our conference planning team is hard at work to bring you two full days of learning and excitement.  Mark your calendars for April 9-10th at the Duke Washington Inn in Durham!  We look forward to seeing you there. 

Your dedication to improving healthcare quality for the communities in our state is remarkable.  Take your commitment to the next level by joining an NCAHQ committee and help the association continue to meet its mission and serve the needs to the membership.

I look forward to another successful year of learning and growing together.  Please don’t hesitate to contact me at if I can be of service.


Swati Bhardwaj

President, 2017-18