President's Message

Welcome to NCAHQ!

It is a privilege and honor to take office as the NCAHQ President for the 2016-2017 term. I look forward to working with a talented and hardworking Board of Directors that represents a diverse cross section of healthcare quality professionals from across the State of North Carolina. Together, we will strive to accomplish NCAHQ’s mission to promote excellence, professionalism and continuous improvement in healthcare quality and we look forward to serving our members during the coming year.

NCAHQ members are on the front line of the rapidly changing landscape of healthcare quality. We are seeing an unprecedented rate of change, and keeping current with all of the demands is a challenge. Expectations are intensifying as healthcare quality is not only impacting patient outcomes but also revenue. We are confronted with finding solutions that improve the healthcare quality of our organizations as well as the community. NCAHQ is committed to providing you with valuable information, education, resources and professional networking to help you meet these new challenges. I encourage you to participate in our annual conference as well as other educational events offered throughout the year, including webinars and the CPHQ Review Course. Whether you already hold the Certified Professional in Healthcare Quality (CPHQ) credential or aspire to do so, NCAHQ can help you prepare for the exam and earn continuing education credits to maintain certification.

If you are not a member, I invite you to join. NCAHQ will provide you with great opportunities for professional growth and will expand your network of quality professionals in and around North Carolina. I would also encourage you to consider becoming more involved with the organization. Consider joining a committee to help NCAHQ continue to grow as an organization and better serve its members. In addition, you can also join our LinkedIn page to connect professionally with other NCAHQ members.

Thank you for the commitment you have made to improving healthcare quality in North Carolina. Please continue to let your voice be heard. I welcome all your ideas and suggestions. I can be reached via email at

I look forward to hearing from you and partnering with you on this healthcare quality journey!

Best regards,

Janice Horner, MPH, CHES, CPHQ

NCAHQ President