Education

7:30 – 8:40am

Registration and Breakfast (available until 11am)

8:40 – 8:50am

Welcome, NCAHQ 2011 President

8:50 – 9:50

Generational Change
Joan Evans, PT, MBA Vice President, People Development
Cone Health System, Greensboro, NC

9:50-10:20

Vendor /Poster Review

10:20 – 11:15am

Health Reform: What Do I Do Now?-Update
   Danielle Lloyd, MPH, Senior Director, Reimbursement Policy
Premier, Inc.,  Washington, D.C

11:25 am -12 noon

Health Reform: What Do I Do Now? Question/Answer session
   Danielle Lloyd, MPH, Senior Director, Reimbursement Policy
Premier, Inc., Washington, D.C.

12 noon – 1:00 pm

Lunch and Networking  (snacks available until 4pm, refreshments until 4:30

1:00 – 1: 30pm

NCAHQ Business Meeting

1:30 – 2:30 pm

Superwoman-The Graduate Course
   Laura Hamilton,  CSP
Laura Hamilton Seminars, Inc, Winston Salem, NC

2:30-2:50

Vendor /Poster Review

2:50 – 3:50 pm

Hospital Peer Review OPPE/FPPE
Thomas Zweng, MD,  Sr. Vice President of Medical Affairs
Presbyterian Healthcare, Novant Health, Charlotte, NC

3:50 – 4:50 pm

The Physician Credentialing Process
Sharon Humphreys, CPMSM, CPCS
Senior Director Novant Health Credentialing & CVO

7:30 – 7:50am

Registration and Breakfast (available until 11am)

7:50 – 8:50am

Safe Med
   Terri Cardwell,  BSPHARM , PHARMD,  MHA, Director Safe Med Program
Novant Medical Group, Novant Health, Charlotte, NC

8:50 – 9:50

Enhancing Experiences in Care with Patient and Family Advisors
   Kathy Dutton, Sr. Administrator
Pitt County Hospital, Greenville, NC    

9:50-10:10

Vendor/Poster Review

10:10 – 11:10

Change Management
   Brent Lemonds, MS, RN, EMT-P, FACHE, Administrative Director 
Vanderbilt University Hospital, Nashville, TN

11:10-12:10 

Patient Safety Organizations in the Acute care and Transitional Practice Care Setting
Nancy Schanz RN, MA, MBA, MHA
Director, Patient Safety Organization
NC Quality Center, Cary,  NC

12:10  – 12:15

Closing Remarks/Wrap-Up NCAHQ 2011 President